Track your order
Every order gets its own tracking page that updates on its own as your Glow Board travels. Here's how to find it, and what each step means.
No password needed. Enter the email you ordered with and we'll send you a one-time code.
Your order's journey
- Order confirmed – you get a confirmation email right away with a View your order button. That button always opens your live tracking page.
- Being prepared – 1–3 business days. Your board is packed at our partner warehouse.
- On its way – we email you the tracking number as soon as it ships. Tracking can take 2–4 days to show its first update while the parcel is handed to the carrier. That's normal.
- Out for delivery – we email you on the day it's with your local carrier.
- Delivered – most orders arrive 7–14 business days after shipping, and we email you once it's delivered.
Two easy ways to track
- From your email: open your order confirmation or shipping email and click View your order.
- From your account: click the account icon at the top of the page (or the button above), sign in with your email, and open your order.
Something not right?
No tracking update for 10 business days, or not arrived 25 business days after shipping? Email support@zopistore.com with your order number and we'll reship it or refund you in full. We usually reply within 1 business day.